Shipping Policy

Processing Times

We aim to process and ship all orders within 1–2 business days of receiving them. However, unexpected delays due to external factors or carrier issues may occur, and MITECH Trading cannot be held responsible for such delays.

Shipping Rates and Methods

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method. At this time, we do not offer international shipping.

Damaged Shipments

If your order arrives damaged:

• Visible Damage: Before signing for the package, note any damage on the freight bill.
• Concealed Damage: Contact the freight carrier immediately to arrange an inspection and file a claim. Be sure to keep all packaging materials for review.

While MITECH Trading is not responsible for damage caused by the carrier, we are happy to assist with replacing defective products under our warranty policy.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless otherwise authorized by MITECH Trading.

• Refused shipments will be subject to a 15% restocking fee, and both the original and return shipping costs will be deducted from the refund.

For any shipping-related inquiries, please visit our Contact Page to get in touch with us.